Brotha’s Botanicals will only offer refunds on any products as long as the product has NOT been shipped. If you receive the wrong product by any chance, Brotha’s Botanicals will send another free of charge. Once the item has shipped there will be no refund available. Tracking information will be sent to you.
Brotha’s Botanicals has a NO return policy. Seamoss Gel is a perishable item and time-sensitive.
**MAKE SURE THAT YOU ARE PAYING CLOSE ATTENTION TO THE SPEED OF YOUR USPS AND UPS PRIOR TO ORDERING. BROTHA’S BOTANICALS HAS NO CONTROL OF THE SPEED OF THE HANDLER ONCE THE PRODUCT HAS BEEN SHIPPED.**